IVE Care

IVE Care focuses on ensuring and improving two key areas: the quality and security of our products and services for our clients, and the wellbeing, safety, diversity and inclusion of our people.

Secure & certified

We’re fully accredited and certified a cross the areas of quality assurance, environmental management, data security and ethical sourcing.

Quality assurance

We apply rigorous quality assurance processes to everything we do. This is core to the long-term relationships we enjoy with our clients. ISO 9001 certified, and an accredited Salesforce Platinum Partner, we are uncompromising in our commitment to quality from marketing technology through to production and distribution.

Environmental Management

Our outstanding environmental management credentials include ISO 14001 Environment certification, Program for Endorsement of Forest Certification™ (PEFC™) chain of custody certification, and Forest Stewardship Council® (FSC®) chain of custody certification.

Data security

Our Data-Driven Communications team is certified to ISO 27001 standard in Information Security Management. We also invest significantly in the safe guarding of information and undertake regular external audits across all data management sites to maintain industry best practice standards, including: IRAP (Information Security Registered Assessors Program) and PCI DSS (The Payment Card Industry Data Security Standard) as well as conduct SOC2 assurance assessments.

Ethical sourcing

We are fully accredited and certified by Sedex and are committed to ethical sourcing, anti-bribery & third party access. We only partner with suppliers who embody our social compliance requirements and meet with globally accepted sourcing standards such as WCA/BSCI/SMETA.

Empowering our people

Proudly inclusive, we’re the employer of choice across all the industries in which we operate, and continue to attract and retain the best diversity of talent. Encompassing employee wellbeing, diversity & inclusion, and workplace health and safety, we believe in taking care of our best assets — and their families.

Employee wellbeing

We’re exceptionally proud of our people. Through recognition and support, our employee wellbeing program aims to help our people achieve their personal and professional goals. Designed to create an environment that embraces our diverse workforce, the program provides our 1700+ employees access to a wide range of benefits, including:

  • Health & wellbeing
  • Lifestyle benefits
  • Wealth & security
  • Personal, family & community workplace

Diversity & inclusion

Embracing our differences and diverse perspectives helps promote greater innovation, creativity, productivity and engagement.

Our Diversity and Inclusion program identifies six key diversity groups:

  • Gender equality and inclusion
  • Cultural and linguistic diversity
  • Intergenerational and mature age
  • Aboriginal and Torres Strait Islander Australians
  • LGBTI (lesbian, gay, bisexual, trans / transgender and intersex)
  • Disability

With specific strategies for each, we’re committed to ensuring diversity
and inclusion permeates every part of our business so that every individual
feels included, safe, and welcome to be themselves.

Workplace health & safety

We are committed to providing a healthy and safe workplace for all of our employees, contractors, visitors and suppliers, through our IVE Care program. IVE Care embeds WH&S (workplace health & safety) principles into everything that we do. Our WH&S commitments include:

  • Providing effective performance through continual improvement, innovation and capability.
  • Fulfilment of our legal and compliance obligations, as well as our own standards and expectations.
  • Achievement of our objectives, targets and actions through evidence based decision making.
  • Planning, implementation and evaluation of all activities for operational excellence.
  • Education through information and instruction, data and analytics.
  • Identification and control of risks and addressing them in a timely and efficient manner.

We have a dedicated, full-time team continually enhancing our WH&S processes to ensure all of our people, across all of our locations, experience the best work conditions possible.

More about IVE